If you are a small business, trying to grow, and are still depending on voicemail when your new business prospects call in, you are committing suicide.
“The brick” weighed 2 pounds, offered just a half-hour of talk time for every recharging and sold for $3,995.
Consumers lined up in droves to buy it in 1984 as soon as it hit the market. It was the Motorola DynaTAC 8000X. I had one when I started my first company, an environmental consulting firm. By 1995, most small business owners were running their businesses with their cell phones.
Cellular service companies as I noted in my previous post, immediately offered voicemail because the their recordings with instructions added more than 10 seconds to each call with voicemail. We all got used to using it until text messaging took hold. Now, most teenagers never use voicemail. They are leading the exodus from voicemail.
Small businesses though, are hooked, as though it is heroin, because they have been doing it for so long. 5 million even signed up with virtual phone services like Google Voice, Ring Central, OneBox and Grasshopper. These companies allow you to record a greeting, require the caller to announce their name and then wait as the service rings your office and the cell phone and ultimately most end up in VOICEMAIL.
So what, you say? When someone is calling your number for a local service or product, after they have found you searching the web, if you do not have someone answering the phone, studies show 80% of your callers will hang up and call the next listing on the search page.
Main Virtual Office