Live Answering Services

You miss calls from customers who need your product or service every day!  Let us explain why you don't have to. 

You can have a VERY affordable toll free or local business number that is answered by a live professional with your company name. Our representatives will record messages, enter data into your web form, or forward calls to you. 

Sounds great, doesn't it? It will sound even better to your customers. 

For less than the price of a phone line and for a fraction of the cost for a receptionist, Main Virtual Office answering services can answer your phone with a live representative.  

Answering Service

• Agents take a message
• Messages sent by email or text
• Check messages online

Live Receptionist

• Calls transferred to any staff member
• Answering FAQ's and general questions
• Follow-me settings, vacation availability, and more

 

Utilize our Answering Service during your peak hours or when you are away from your office.  We document detailed messages to your exact requirements.  Every message is then forwarded to you via email or text.   You can also check all caller information online with our Main Virtual Office portal. 

Answering Service features include:

• Toll-free or local phone number included
• Forward your existing number or publish your new assigned number
• Live agents quickly answer all calls with your business name
• Agents document professional messages for every call
• We do not tell callers we are "just the answering service"
• Messages forwarded to your email address or cell phone
• Check messages online
• Coverage hours to fit your business needs

 

Our Live Receptionist plans are a proven to save time and money for our clients.  The plans include all of the features of the answering service plans and more.  We seamlessly integrate with your business and transfer calls to you and your staff members. 
Live Receptionist Service features include:

• Your receptionist can answer frequently asked questions
• Receptionists sound knowledgeable and confident  about your business
• Callers will be professionally screened before offering you the call
• Direct unwanted callers to voicemail
• Toll-free or local phone number included
• Forward your existing number or publish your new assigned number
• Live agents quickly answer all calls with your business name
• Agents document professional messages for every call
• We do not tell callers we are "just the answering service"
• Messages forwarded to your email address or cell phone
• Coverage hours to fit your business needs 

Main Virtual Office Virtual Live Receptionist
Live receptionists will aid you in remaining connected with your current and potential business customers via telephone, e-mail or chat.
Main Virtual Office is not an answering service. We are a Live Receptionist Service. We act as a virtual extension of your staff. Unlike large call centers and answering services, your calls will be answered by the same group of receptionists at all times. This allows the receptionists to develop a better working relationship with your clients. Your clients will also appreciate having a familiar voice each time they call.
The live receptionists will enhance your business’ image, increase productivity and save you money in staffing costs. For a fraction of the price of hiring a full-time receptionist, you will have a professional receptionist. You will have peace of mind knowing that your valuable customers are cared for.
Your Main Virtual Office Receptionist will answer all your calls and seamlessly  transfer them to you. Main Virtual Office Receptionists also schedule appointments, provide information about your company and take orders for you.
Whether you need a full time receptionist or assistance with overflow calls, we are here for you.  We can answer your calls when your staff is on lunch or during emergencies as your business expands.
Main Virtual Office Receptionists will give you the freedom to travel, or have productive meetings with clients or employees without phone interruptions.

Benefits for your business

• A great first impression
• Enhanced image
• Superior customer service for your clients and potential customers
• Time to improve in other areas of your business
• Savings on staffing costs
• No long term contracts

Services offered by our Receptionists

• Answer, screen and forward your business calls
• Send your callers to your voicemail
• Record a message and send it to you via e-mail or fax.
• Schedule appointments for your services.
• Sell your products or services.
• Return calls to your customers on your behalf.
• Reply to e-mails from your clients and potential customers.
• General customer service for your business

Features

• All Main Virtual Office Receptionists are experienced customer service professionals, based in the our home office.
• Your callers are greeted with customized greetings that you provide. Your callers will never know that you are using a remote agent.
• Your Main Virtual Office Receptionist can either transfer the call to you, send it to your existing voicemail, record a message, schedule an appointment or take orders for your products or services.
• Your Main Virtual Office Receptionist delivers your messages by e-mail, fax, text message, IM or by all methods, depending on how you want them delivered.
• Your Main Virtual Office Receptionists can pre-screen your calls for you, so you can spend more time with serious callers.